There’s a lot to think about if you want to be running a successful business, though one thing is for sure, you definitely can’t do it alone. An important thing to do is to be taking care of the things you are good at yourself, and getting others to take care of the tasks that lie outside your field of expertise. The bottom line is that you need to take every opportunity to make your business stand out, you don’t want to be just another empty shop front this time next year. The following four people can make all the difference in helping make your business look great, giving you that extra edge over the competition.
Regardless of what type of business you are running, it is absolutely imperative that your workplace is clean. Commercial cleaning services are the way to go as a clean work space will mean happier staff, more efficient functioning and will impress clients, potential clients or business partners that happen to drop by. If your Melbourne business is based in an office, it is a no-brainer to invest in weekly, professional office cleaning. Melbourne is a highly competitive business environment, so don’t fall behind through lack of cleanliness; talented cleaners provide that extra sparkle to you business that can make all the difference.
Have you ever dreamt of launching your own commercial cleaning business? It will take a lot of hard work and determination, but if you are committed then a commercial cleaning business will be a very lucrative venture.
Here are our five easy steps to launching a commercial cleaning business:
1. Your Business Role and Name
First you need to decide what kind of cleaning service you want to offer. It is not easy for a new cleaning company to get commercial clients straight away so you might want to start off doing house calls. But if you are really confident in the quality of your service then you can jump right into commercial cleaning.
Many business owners recognise that using commercial cleaning services would be immensely helpful, but question whether their business can afford to do so. However, those businesses that do use the services of professional cleaning companies almost invariably vouch for the fact that the services offered reduce employee stress and inconvenience, while increasing employee productivity and morale.
It is a common situation when a business owner wants to keep the premises of their business in a good and clean order but they are hesitant to invest and commit money to a commercial cleaning service. However, many companies that decide to keep the cleaning of the office ‘in house’ soon discover that it is not done with the desired attention to detail and quite often is not done regularly.
If you run a small to medium-sized office you may not currently have an office cleaning company, relying instead on rosters and staff-members to keep things fresh and tidy. There are several reasons why outsourcing your cleaning requirements could benefit your entire business, and actually save you money in the long run. Here are three reasons why outsourcing could be the right idea for you:
Businesses are created for many different reasons. And the people working within them have many different – and important – jobs to do. But all businesses have one thing in common. They must present a professional and efficient image to their customers at all times.
Most businesses have direct contact with their clients at some stage. With an office based business, that may only occur once or twice a week. Receptionists and similar staff will be the first point of contact. With a store, the business will cater for hundreds or more customers during the same time span.
Clearly not all businesses will have the same cleaning needs. The surroundings are different. A catering facility will have a wholly different set of Health and Safety needs and requirements when compared to an office.
Office Cleaning and Your Business
Some people think cleaning is not the most important part of a business. But it has a bigger effect than you might think. It is a big part of the customer service that extends to your customers and clients. Surveys have shown that people will travel further to go to a business they like. This is instead of visiting a lesser, closer business. Another survey indicated that a huge 98% of people feel better when their own property feels fresh and sanitised. And that feeling is likely to extend elsewhere too.
So you need to consider your choices carefully when you are hiring a cleaning company. It pays to understand your own requirements before you make contact. The best ones will be able to assist you in this respect. Which cleaning solutions and product offerings would work best for you?
Commercial Cleaning for Your Needs
You know that a good business structure is vital to how that business works. The same applies to a cleaning company too. How will you be able to contact the company you choose for your cleaning solutions? Choose a company that has people who liaise between their commercial cleaners and the business you work for. They will be on the spot more frequently than one you need to phone.
Consider then how you and they will interact. Ensure too that the cleaning company is a good match for your needs. Not all cleaning companies are the same. Some are specialists in certain areas such as office cleaning. Others focus on providing a refreshed and sanitised all round service that still hits the mark.
Clearly a good cleaning company isn’t enough for your needs. You need the best company – one that views each customer as an important client. You should not just be another person on the books. It should also make you look good, as you are representing the company as well.
A professional cleaning team will get results that are seen by clients and staff alike. One survey stated the most important thing in the average workplace for employees is comfort. And choosing the best cleaning firm can go a long way to achieving the level of comfort that is desired.
When we think about the importance of the business we work in, we tend to think of the most important tasks first. That does make sense of course, but it’s amazing how much difference the seemingly less important tasks can have if they are done well too.
Take office cleaning, for example. Now many people think of this as being a mundane and unimportant job, but this couldn’t be further from the truth. Sometimes it can happen because another company takes care of the cleaning. This can mean that the workers in the office don’t really think of cleaning as having anything to do with them.
But let’s look into this a little bit further. When your office space is kept clean and tidy, you are naturally going to be more efficient. You won’t have to spend any time looking for things, for example. If you work in this kind of environment it’s easy to take it for granted, but you would soon notice the difference if you didn’t have that. Trying to find what you need amid a messy jumble of papers and an overflowing waste paper basket isn’t easy!
This is where we start to touch on the subject of going the extra mile. But what does it really mean?
Well, it means that we are basically doing everything we can to make our working environment a pleasant one to work in. And if we have a good cleaning company working with us to achieve that aim, we will get even better results.
You see, cleaning isn’t as easy a job as you might think. There is surface cleaning, which just makes sure that things look pretty good. And then there is proper cleaning – the type of cleaning that gets right down to what needs doing. For example, a range of efficient and antibacterial products might be used to ensure that everything is kept as clean as possible. And there might be one or more cleaners who come into the office every day and give it the once over before the workers come in to start their day.
In this sense, even a small touch such as the use of an air freshener by your commercial cleaning company will make all the difference to the mood of your workers. Wouldn’t you feel more uplifted if you came into your office each and every day to find it clean and smelling really nice and fresh?
Of course you would. It would uplift your mood. And it is the small touches such as these which make us create a more satisfied company. So in reality it pays to see how your own cleaning company is doing on a regular basis. If they aren’t going the extra mile it might be worth thinking about making a change. If you do you might be amazed at just what a difference it makes to your business – as well as to the people who work within it.
Are you in a position where you need to think about hiring some cleaners to make sure all your needs are taken care of? If you are then it pays not to think too small.
Most people tend to think about cleaning in terms of the minimum that needs doing on a daily basis. For example, washrooms might need a quick clean; offices may need a quick once over to keep them tidy; and depending on where you work you may have other regular tasks that need doing as well.
Notice the word ‘regular’ in that last sentence. Office cleaning may be a regular job, but what about all the things that need doing only every now and then? These are quite often the things that get forgotten, and there is no guarantee that a small cleaning company will be able to meet all your needs in this respect.
When it comes to larger commercial cleaning contractors they will have more experience with a wider range of tasks and requirements. They will have dealt with many more businesses and outfits than smaller companies, and will be more prepared to take on whatever tasks you need to have done.
As such you will find it much more versatile to have a company like this taking care of all your cleaning needs. Every company and business grows and changes over time, and there is no guarantee that what you require now in the way of a cleaning service will still be adequate at some point in the future.
You can probably see where this will lead. Just imagine that you choose a small company to get started with. You don’t see the need for using anyone bigger simply because a small company can do everything you ask of them.
But over time your business grows and you find that you now have more jobs that need doing. You may even expand into new premises, or simply extend the existing building or premises you are using. So you ask your cleaning company to add these extra duties onto your current requirements, so that the standards are kept high and everything is kept clean and tidy.
But they cannot do so.
Their company is too small a concern to make this happen, and so you are left with the job of finding someone new to take on your cleaning tasks.
Can you see how inconvenient this would be? The truth is that such a process can take valuable time, and all the while you are trying to find someone, those jobs aren’t getting done.
But if you go for a larger company to start with, you can grow with them. You know they will always be able to accommodate any changes in what has to be done. That can really take the pressure off as the company you choose can be relied upon, both in the short and the long term.
So think about it now – could your existing company do this for you?
Cleaning is sometimes thought of as being a basic task – essential but basic, and sometimes easy as well. But in reality it is far from being that. Those who do this job on a regular basis know that there is a lot involved when it comes to making sure that the surroundings are kept clean and tidy.
Of course you may already have a commercial cleaning company in place to make sure that your premises stay clean. But there is a good chance that it is down to you to make sure all the supplies they will need are always there for them.
This can extend to other things too, such as toilet paper, paper towels and hand lotion. But let’s think about this for a moment. Even though you can allocate a member of staff to take responsibility for all these items, you are really taking them away from their primary job. This means that there are other things they could be doing that they can no longer devote as much time to.
Just think then, how much easier it would be if you didn’t have to worry about any of that at all. All you would need to do is arrange with your cleaning company what needs doing when and the rest would be taken care of.
Not all commercial cleaning companies work on this basis, but it really does pay to hire one that does. A company that is capable of taking care of all your needs in this respect will make life a lot more straightforward for you.
And this is true regardless of what kind of kind of work you need doing. For example, you might have fairly basic requirements such as keeping a single washroom clean and tidying a small office. Alternatively you could be overseeing a large warehouse which has offices built in and plenty of employees as a result. But in either case you would certainly appreciate not having to think about what you need to stock up on as far as toiletries and washroom products is concerned.
It’s also the case that your cleaning staff will find it far easier to order exactly what is needed and when. They will have the necessary contacts to be able to offer a wider range of products as well, which will again be beneficial to you.
In the end, it is no doubt the convenience of having an all round service like this that puts such a company ahead of its competitors. After all, which would you rather have? A cleaning company that leaves it to you to find the right products, or one that gives you the whole service? Most people would choose the latter.
And of course you can also benefit from the added knowledge that such a company will be able to offer you. They will know the best solutions for each type of business, and they can therefore offer help and advice exactly when you need it the most.
Health and Safety regulations come in all shapes and sizes. But they all have one thing in common – they are all there to keep us protected and safe, especially when we are at work.
And of course, we all need to make sure we are aware of what these regulations are in our own line of work. They will differ from business to business, as they all have very different ways of working. For example, an office building might have as many regulations in place as a factory production line, but you can expect them to be very different. A production line may require wearing of aprons, gloves and hairnets to maintain controlled conditions, but this obviously wouldn’t apply in an office!
But what about the cleaners you hire? If you are currently looking for a team of commercial cleaning contractors to take care of all your cleaning requirements, have you thought about how the regulations will affect them?
Let’s think about this in more depth. In truth it’s easy to think that cleaners just clean. But of course most of us recognise that it’s not as easy as that. The needs of an office will be very different from the needs of a factory floor.
That’s why it pays to hire a team of commercial cleaners Sydney that are very efficient at keeping up with all the relevant Health and Safety rules that are in place.
A more basic cleaning company may not be able to meet all the needs you have. For example, if you do manage a factory that produces food then you have to be sure that all the cleaners you hire understand the importance of their tasks. They may be excellent cleaners, but if they don’t appreciate the special rules that are in place to protect the business, then they are not going to be able to perform the best standards of cleaning for you.
That’s why it pays to talk in depth with the cleaning company before you hire them. A larger and more experienced company will usually have more equipment and more knowledge of different types of business. This means that they will be more likely to have experience of cleaning a similar business to yours successfully already. And that is much easier than trying to educate a small and basic cleaning team on what needs to be done and when.
Health and Safety rules need to be observed at all times. And the last thing you need to be worrying about if you are running your business is what the cleaning staff is doing. If you know they are doing everything as they should be, then you won’t have to worry about that aspect of running the business.
It’s easy and very truthful to say that people should always be aware of the rules that are in place. But if you choose a cleaning team that isn’t up to scratch, you will always be wondering whether they are doing everything they should be.