Commercial cleaning services are very effective at keeping your office or business tidy. However, some services are better than others and the responsibility falls to you to determine which service can fulfill your needs the best. To help you in that endeavor, here are seven essential questions you should ask your cleaning service:

1. How Thorough Are They At Their Job?

This is a key question to ask yourself regarding the effectiveness of your current cleaning service. Do they leave behind messes? Are they lazy about cleaning certain areas? Conversely, do they go that extra step to clean all the nooks and crannies around the office? A good cleaning service tidies up your office but a great service can make everything look brand new.

2. Do You Interact Regularly With A Supervisor?

Cleaning services are often autonomous. They show up when you need them to and do their work. However, some services often regulate themselves by having supervisors inspect the work their employees are doing.

This not only ensures a higher level of quality control but gives you the opportunity to make suggestions and complaints to the proper people. Have you ever seen a supervisor performing inspections? If not, why?

3. How Quickly Do They Respond?

Sometimes cleaning emergencies pop up unexpectedly. A backed up toilet, a broken bottle of juice or sudden flooding can be really unsightly and distracting until cleaned up. Therefore, one of the first questions you should ask your cleaning service is how quickly are they on the scene? Do they come right away when called? The responsiveness of a cleaning service can be the breaking point when it comes to determining their effectiveness.

4. Do They Take Feedback?

Feedback is essential in the professional world to help fine tune skills and improve service. However, for many businesses, as well as many people, taking feedback can be hard. Does your current cleaning service respond to your feedback? Are they even responsive to what you are saying? Have they improved in areas you noticed were lacking after you confronted them?

5. Are You Happy?

This question may sound vague but customer satisfaction is paramount for any service job. Are you content with the services being offered to you?

6. Can They Handle Emergencies?

Some cleaning services are well equipped to help you recover from an emergency, for instance a sudden flood or smoke damage from a fire. While not all cleaning services are capable of helping you recover, it might be a good idea to hire a service that comes equipped for any circumstance.

7. Are They Safe?

Commercial cleaning services do more than just use surface cleaner and wood polish. Often they need to use toxic cleaning chemicals to get the job done. However, are they handling these chemicals properly so they don’t injure themselves? Furthermore, are the chemicals they using causing harm to your employee’s health?

With these seven questions in hand, you will be able to separate the best from the rest and to ensure your office is squeaky clean.

Is Your Office Cleaning Company Effective? – 7 Key Questions is a post from: Cleancorp

Choosing a commercial cleaning service for your business can seem like a daunting task. There are so many to choose from and it is often hard to know what to look for. We’ve listed the top 4 things you should use as a checklist when selecting an office cleaning service for your business:

• Go online and look at the cleaning companies in your area and the services they provide.

  Going online and having a look at what different companies have to offer is a good place to start. When having a look at the different companies you should look at what types of cleaning services they provide and if their services meet your specific needs.
  

  They should be able to offer you general cleaning services as well as carpet cleaning services. You may want to have your carpets cleaned every few months and rather than having to arrange another company to do this, your cleaning service provider should offer this.

  One of the main things to consider is their standard of work. A high standard should always be met and be their main priority.

• Are they good communicators?

  The office cleaning service that you choose should be run by staff members who are easy to liaise with and talk to. They should have a process for making sure they have staff check in with you to make sure you are happy with their service and discuss any changes you might want. They should be accessible and open to discuss any concerns you have about the service.

• They should have relevant insurance documentation and a OH&S Policy Manual

  You want to make sure that the cleaning company you employee is professional and knows what they are doing. One other important thing to note is, if necessary, do they have the required license to work with the chemicals, hazardous materials etc, that you have in your workplace? Always ask for proof of their license if required. You want to outsource to a corporate cleaning service that knows how to service your workplace.

• The cleaning company that you select should be priced appropriately

  The office cleaning service you select should offer you a good price for the service you want. You should not be over-priced for what they offer, but at the same time be cautious of cleaning services who offer what seems to be too good to be true. These companies either ask their staff to do extra work for free, or simply leave something out hoping you won’t notice.

  One other important thing to note is the quality of the cleaning products they use. It is important the products are of a high standard to effectively keep your workplace clean and free of bacteria.

  It can be a hard decision deciding on which cleaning company is best for servicing your business. By following our top four tips I hope you’ll be able to easily select the best cleaning service to suit your business’s needs.

4 Tips On How To Choose the Best Office Cleaning Company is a post from: Cleancorp